Try a Westwind Shaper Tip for 30 days!

We know that finding the perfect shaper tip is sometimes a matter of trial and error. Westwind shaper tips purchased through our online store* qualify for our 30 day trial program. If it turns out that the tip you ordered isn’t the right one for you, return it to us within 30 days of your invoice for a refund or an exchange. If you live in the United States, we’ll pay for first class mail shipping and return postage as well. 

The following terms must be met by you:

• The postmark on the returned merchandise packaging must be dated within 30 days of the invoice date.
• Your shaper tip must be returned in the pre-addressed cardboard return mailer that was included in your original packaging.
• Your return must include your packing slip or a print out your email invoice.
• Shaper tips must be returned in resalable condition. Please read our recommendations for taking care of your Westwind shaper tip.

You are responsible for the merchandise until it reaches our warehouse safely. US first class mail does not guarantee delivery. We have yet to lose a shaper tip through the US Post Office, but if you are concerned about their reliability you may wish to send the tip back to us via a trackable service such as UPS or FedEx at your own expense.

Check purchases are refunded by company check. Credit card purchases are credited back to the original credit card. If an exchange is requested, we will refund your original purchase and then create a new charge for the new tip. The new charge will be for the tip plus applicable tax only. We will pay for shipping via a standard ground delivery method of our choice.

Email service@westwinddoublereed.com if you have any questions.

* The RDG-Mack, Minsker-Lickman, and Sorton shaper tips are available through specific resellers only and don't qualify for this 30 day trial program. Most resellers do have return policies, however. If you're interested in a tip they sell, ask them about their policies.